Trace & Track
*You can use email and phone number as the username
New to J&T?
24 Hours Hotline Customer Service
Standby for 24 hours and 365 days to serves you at 1300-80-9000 and 03-92129660
Operating 365 Days a Year
365 days operation to ensure our customers’ parcels delivered on time.
Pick Up Service
Provide speedy and efficient pick up services anywhere at coverage areas.
User-Friendly Website and Application
An efficient website and mobile app for ordering and pick-up to make your life easier.
Real-Time Tracking System
Through website and mobile apps, customers can track down the parcels’ status at anytime, anywhere.
Nationwide Coverage in Malaysia
Full coverage of all cities and islands throughout Malaysia. The complete information of the cities and areas that covered by J&T Express (Malaysia) are indicated on site www.jtexpress.my
Multi-Platform Integrated Service for VIP Customers
Provide various kind of services for our VIP customers to send parcels with an effective and easier way.
Speedy Claim Service
Offer extra coverage for additional claim, process of claim services are fast and efficient to provide safer assurance for our customers.
Regular Price with Premium Service
Provide the first-class premium service to our customers at a reasonable price rate.